A-Z Guide

Address

The Saint Louis Music Park is located at the Centene Community Ice Center! 

750 Casino Center Dr.
Maryland Heights, MO 63043

Accessibility

For more information about accessibility please contact our box office at 314-298-9944 or [email protected] 

Alcoholic Beverages

Missouri and Federal Law prohibits the sale of alcoholic beverages to persons under the age of twenty-one (21). Therefore, guests are required to show proper identification and proof of age when purchasing alcoholic beverages at the Saint Louis Music Park. Guests are not permitted to bring any alcoholic beverages onto the property of the Saint Louis Music Park at the Centene Community Ice Center.

Animals

Animals or pets of any kind are not permitted into the Saint Louis Music Park except for trained service animals and service animals in training for guests with disabilities. Service animals must be leashed at all times, unless performing a necessary task for their handler which requires the leash be removed. Handlers are responsible for cleaning up after their service animal and for any damages caused by the service animal. A guest whose service animal poses a threat to the safety of other guests and/or employees may be asked to escort the animal off the premises. In order to better accommodate guests with service animals, please notify our Guest Services Department at [email protected]

Bag Policy

Guests will be able to carry the following style and size bag, package, or container at the Saint Louis Music Park:

– Bags that are clear plastic, vinyl or PVC, and are no larger than 12” x 6” x 12”

– One-gallon clear plastic freezer bag (Ziplock or similar)

– Wallets, small clutch bags, with or without a handle or strap and does not exceed 4.5" x 6.5"

– Diaper bags (with child) after inspection

An exception will be made for medically necessary items that cannot fit into a clear bag, after proper inspection.

clear bag .jpg

Banners & Signs

Banners, signs, selfie sticks, and posters will not be allowed inside the Saint Louis Music Park! 

Cashless Facility

The Saint Louis Music Park is a cashless facility. We accept all major credit cards. 

Cameras & Recording Devices

For most events, at the request of the artists, small point & shoot cameras are allowed. Professional cameras (specifically cameras with professional/detachable lenses and flash) are not permitted. The Saint Louis Music Park reserves the right to examine and prohibit the use of any camera that conflicts with the policy set by the event. Audio recorders, video recorders and digital cameras with video capabilities are prohibited during all events.

Food & Beverage

The Saint Louis Music Park has concessions available with a variety of options, along with various food trucks and portable stands!

CONCESSION MENU

ARRIVE EARLY & STAY LATE at our Bar & Restaurant - 314 Social! Whether you are ready to pregame before the concert, or keep the party going afterwards, 314 Social is open for both! 

314 SOCIAL MENU

Door Time

Doors will open 60 minutes prior to show time. 

Employment Opportunities

To inquire about job opportunities, visit our Employment page for an up-to-date listing of available positions.

 

Job Opportunities

Guest Conduct

In order to maintain a safe and enjoyable environment we ask that while visiting the Saint Louis Music Park at Centene Community Ice Center, guests be courteous to those around them and abide by building policies. Guests using foul or abusive language, behaving in an unruly manner or appearing intoxicated are subject to ejection and/or arrest.

Guest Service Stand

A guest service stand will be located at the rear of the box office. 

Hearing Assistance

To request an interpreter for this show, please call 314-813-1533. Requests must be placed at least 3 weeks (21 days) before the show date. Interpreters can be placed either in front of the stage on the lower right side or on the terrace.

Lost & Found

If you have lost an item, please visit the Guest Service Stand behind the box office during the show. After the show, please call 314-451-2244. 

Merchandise

If the tour is offering merchandise, it will be located in the plaza area directly upon entry into the Saint Louis Music Park. 

Prohibited Items

  • Alcohol

  • Food and Beverage of any kind

  • Fireworks or incendiary devices of any kind

  • Outside chairs

  • Glass or metal containers

  • Weapons of any kind (regardless of concealed or carry permit)

  • Recording devices of any kind - Audio or Visual

  • Professional cameras. Cameras with detachable lenses. GoPro/Action cameras. Tablets/iPads.

  • Glow sticks, bracelets, necklaces or any other glow item of any kind

  • Inflatables

  • Umbrellas

  • Backpacks or other large bags

  • Coolers of any kind

  • Laser pointers

  • Tools (wrenches, pliers, etc.)

  • Pets (except service animals covered under ADA regulations)

  • Aerosol spray cans

  • Posters larger than 8.5" x 11"

  • Musical instruments

  • Selfie sticks

  • Spiked jewelry or chains of any type

  • *Any other items deemed unacceptable by the Saint Louis Music Park staff

VIP Seating

Season Tickets at Saint Louis Music Park provide a fantastic way to reward clients and employees, as well as a great way to enjoy a show with friends and family. Click below for more information! 

 

VIP SEATING

Re-Entry

Re-Entry is not permitted at the Saint Louis Music Park. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

Restrooms

Our main restrooms are located in the Plaza area near the large concession stand. 

Scalping Tickets

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on the property will be turned over to local law enforcement.

Smoking

The Saint Louis Music Park will have a designated smoking section for events located on the South side of The Plaza area (behind the seats) by Casino Center Drive. Smoking is prohibited in all other areas of the Saint Louis Music Park and Centene Community Ice Center.

Sponsorship Opportunities

For more information about sponsorship opportunities at the Saint Louis Music Park & Centene Community Ice Center email [email protected] or click below for more information! 

Sponsorship Opportunities