A-Z Guide

Address

Saint Louis Music Park is located at Centene Community Ice Center

750 Casino Center Dr.
Maryland Heights, MO 63043

Accessibility

For more information about accessibility please contact our box office at 314-298-9944 or hollywoodampstl@livenation.com. 

Alcoholic Beverages

Missouri and Federal Law prohibits the sale of alcoholic beverages to persons under the age of twenty-one (21). Therefore, guests are required to show proper identification and proof of age when purchasing alcoholic beverages at the Saint Louis Music Park. Guests are not permitted to bring any alcoholic beverages onto the property of the Saint Louis Music Park at the Centene Community Ice Center.

Animals

Animals or pets of any kind are not permitted into Saint Louis Music Park except for trained service animals and service animals in training for guests with disabilities. Service animals must be leashed at all times, unless performing a necessary task for their handler which requires the leash be removed. Handlers are responsible for cleaning up after their service animal and for any damages caused by the service animal. A guest whose service animal poses a threat to the safety of other guests and/or employees may be asked to escort the animal off the premises. In order to better accommodate guests with service animals, please notify our Guest Services Department at ccicfrontdesk@spectraxp.com.

Bag Policy

Guests are encouraged to not bring bags to Saint Louis Music Park. If guests do wish to bring a bag, it can be no larger than 12" x 6" x 12".

Additional notes:

  • Oversized bags and backpacks are not permitted
  • Diaper bags must be accompanied by a child and are subject to inspection
  • Exemptions will be made for medically necessary items that require a bag larger than the 12" x 6" x 12" limit and are subject to inspection

 

Banners & Signs

Banners, signs, flags, posters of any kind will not be allowed inside Saint Louis Music Park.

Cashless Facility

Saint Louis Music Park is a cashless venue, all concessions and vender points-of-sale will only accept major credit debit cards except Discover.

Cameras & Recording Devices

Small personal, non-professional "point and shoot" cameras are allowed inside Saint Louis Music Park unless otherwise requested by artist or tour management. Professional cameras with detachable lenses are not permitted. Saint Louis Music Park reserves the right to examine and prohibit the use of any camera that conflicts with the policy set by the event. Audio recorders, video recorders and digital cameras with video capabilities are prohibited during all events.

Food & Beverage

Saint Louis Music Park offers a variety of concessions along the pavilion featuring delicious food and beverage options. Plus additional vendor carts will be stationed throughout the venue serving a selection of alcohol and other beverages. All concessions and vendor points-of-sale are cashless, accepting only major credit or debit cards except Discover.

Door Time

Doors will open apprximately 60 minutes prior to show time. Times are subject to change without notice.

Employment Opportunities

To inquire about job opportunities, visit our Employment page for an up-to-date listing of available positions.

 

Job Opportunities

Guest Conduct

In order to maintain a safe and enjoyable environment we ask that while visiting Saint Louis Music Park, guests be courteous and respectful to those around them and abide by venue policies. Guests using foul or abusive language, behaving in an unruly manner or appearing intoxicated are subject to ejection and/or arrest.

Hearing Assistance

To request an interpreter, please call 314-298-9944. Requests must be placed at least 3 weeks (21 days) before the event date. Interpreters can be placed either in front of the stage on the lower right side or on the terrace. 

Lost & Found

For any lost or found items, please locate a Saint Louis Music Park employee for further assistance. If you have questions about a lost item after an event, please call 314-451-2244. 

Merchandise

If the tour is offering merchandise, it will be located in the front plaza area directly upon entry into Saint Louis Music Park. 

Prohibited Item - including but not limited to:

  • Professional cameras with detachable lenses

  • Audio/Video recording devices (GoPro, iPad, tablets, Google Glasses, Spectacles, etc.)

  • Selfie Sticks, Tripods, Monopods

  • Outside food and/or beverages

  • Oversized bags and backpacks (no larger than 12" x 6" x 12")

  • Cans, Metal/Glass/Plastic Containers, Bottles or Flasks

  • Illegal drugs or substances (zero tolerance on this)

  • Incendiary devices, flammable liquids, aerosol cans, permanent markers

  • Weapons of any kind

  • Strollers (exceptions made for collapsible ones that fit under seat)

  • Banner sticks, poster tubes and flag poles

  • Items whose content cannot be inspected (wrapped gifts, etc.)

  • Laptops, personal computers, two-way radios, tablets, iPads

  • Flashlights, laser pointers, flares, fireworks, confetti

  • Nose making devices (air horns, whistles, bells, vuvuzelas, etc.)

  • Balloons, balls, projectiles, optical illusions

  • Skateboards, segways, scooters, roller blades, bikes, hoverboards, helmets

  • Coolers, ice chests, folding chairs, pointed-tip umbrellas

  • Seat cushions or booster seats: cannot have zippers, pockets or concealable areas

  • Masks, chains, studded belts or bracelets

  • Drones

  • Animals or pets (accomodations will be made for trained, harnessed, and housebroken service animals)

  • Unapproved pamphlets, handouts, ads, flyers

  • Clothing, garments, or signs displaying explicit language, profanity, derogatory characterization

  • Signs, flags and banners of any size or kind

Facility management, artist/tour management, and security reserves the right to ban any additional items at their discretion. Saint Louis Music Park and security staff reserves the right to search anyone, and their belongings, who enter the premises.

St. Louis Select Landscaping VIP Lounge

Season Tickets at the Saint Louis Music Park provide a fantastic way to reward clients and employees, as well as a great way to enjoy a show with friends and family. 

Your season tickets include exclusive access to the St. Louis Select Landscaping VIP Lounge.

Season Tickets Include:

  • Exclusive access to the St. Louis Select Landscaping VIP Lounge
  • VIP Box Seats
  • VIP Parking
  • VIP Private Entrance
St. Louis Select Landscaping Photo.jpg
St. Louis Select Landscaping VIP Lounge at the St. Louis Music Park


Click below for more information! 

VIP SEATING

Re-Entry

Re-Entry is not permitted at Saint Louis Music Park. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

Restrooms

Our main restrooms are located in the plaza area near the large concession stand. Additional portable restrooms will be located on the south side of the plaza behind the merchandise tent.

Ticket Scalping

Scalping or reselling tickets is strictly prohibited on the property of Saint Louis Music Park and Centene Community Ice Center. Any guest caught selling tickets on the property will be turned over to local law enforcement.

Smoking

Saint Louis Music Park will have a designated smoking section for events located on the South side of the plaza area (behind the seats) by Casino Center Drive. Smoking is prohibited in all other areas of Saint Louis Music Park and Centene Community Ice Center.

Sponsorship Opportunities

For more information about sponsorship opportunities at Saint Louis Music Park and Centene Community Ice Center, please email jeremy.huelsing@spectraxp.com or click below for more information! 

Sponsorship Opportunities

Inclement Weather

All shows will go on rain or shine. However, in the event of severe weather we will keep our guests notified via our social media pages.

An event may be delayed, postponed, or canceled depending on the severity of the weather expected.