***CORONAVIRUS/COVID-19 UPDATE***

In light of ongoing public health concerns, the Lauv concert has been canceled. Ticket holders will receive a full refund at the point of purchase. 

Refunds point of purchase only.

Ticketmaster refunds: TM refunds will be processed automatically and you should receive them in the next 30 days. 

If you purchased tickets at the Hollywood Casino Amp Box Office for a show that has been cancelled or rescheduled with a new date, you will need to receive your refund in person. If you would like to obtain a refund for eligible tickets, you must bring your original tickets (that were purchased at the box office), a photo ID and your original method of payment. The name on your credit card and photo ID must match. If you no longer have the original credit card used to purchase your tickets, we can issue a refund using the same type of card. For more information on our refund policy, visit https://livenation.com/refund.

Hollywood Casino Amp Box Office #: 314-813-9983

Hollywood Casino Amp Box Office Hours:

Monday – Friday: 10am to 5pm

Saturday: 10am to 2pm

Sunday: Closed

To ensure everyone’s safety, please see the protocols below for all box office transactions:

• If you have a mask and gloves, we encourage you to wear them.
• We’ve placed markings on the ground to ensure you maintain a 6-foot distance from other patrons while waiting in line.
• When you approach the window, please place your tickets, photo ID and card into the tray.
• Please refrain from talking directly into the microphone or window openings.
• Please note that all surfaces will be wiped down outside for thorough cleaning every 30 minutes.